answering each completely, using citations and references a

answering each completely, using citations and references as appropriate. Then, complete the mandatory question at the end.Each question should be a cohesive, thought-out ‘essay’ not just bulleted or shortened answers.1-discuss how each of the following are major factors that affect EMS services: personnel, call volume, time on call,level of service, quality of service and response time. THEN, explain cost vs outcome.2- describe the historical development of, andprograms administered by, the Centers for Medicare and MedicaidServices.3- Define AND discuss the following terms as they apply to EMS:1. Gross costs2. Net Costs3. Profit Margin4. Overhead5. Capital Expenditures6. For Profit vs Non-Profit7. Accounts Payable8. Accounts Receivable**the attached file is for question number one only**