Please respond to the following ‘Diffusion of InnovationPe

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Please respond to the following: ‘Diffusion of Innovation’Per the text, health care consumers vary in their willingness to adopt newproduct offerings, with some being quicker to adopt than others. Suggest the keyreasons why you believe these variances exist. Provide a rationale with at least(1) example of a situation or scenario that would support your response.Assess the importance of Everett Rogers’ Diffusion of Innovation Model as atool for understanding the product adoption tendencies of health care consumer.Provide at least two (2) specific examples of Everett Rogers’ Diffusion ofInnovation Model being used in a health care organization with which you arefamiliar.Please respond to the following: ‘Customer Experience Management’Based on your review of the Learnscape scenario titled “Learnscape 1:Staying Relevant”, examine the potential mutual benefits that are afforded tohealth care organizations and their respective customers populations when healthcare organizations design and manage all-encompassing customer experiences.Provide an example of such potential mutual benefits to support yourrationale.Appraise the value of the innovation guidance for the assembly andmanagement of customer experiences provided by Bernd Schmitt’s CEM framework.Provide at least two (2) specific examples of CEM framework that apply within ahealth care organization with which you are familiar.

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