The Model T Ford case study discusses how Ford used product, process, position and paradigm innovation to become the household name in automobiles. The Corning Glass case study does likewise for Corning, although more in the product and process categories, and more for industry. Based on what the studies say about Ford and Corning, together with the material in Chapter 1 (such as Table 1.3 and Research Note 1.4) and Chapter 2 (such as Table 2.1), find an information technology innovation that followed a similar pattern. Discuss the 4Ps in relation to that information technology innovation.
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